Questions? Let's Start Here.

ABOUT THE PROGRAM

  • What happens in the free discovery call ?

    This 30-minute conversation is your opportunity to share your story and explore if we're a good fit. We'll discuss your current challenges, what you hope to achieve, and how the Lost to Found program can support your journey. It's a safe space to ask questions and get clear on your next steps.

  • What do I need to participate in the program?

    The most important things you need for this program are an open mind and readiness for change. This journey requires courage to explore new perspectives, willingness to try different approaches, and commitment to showing up for yourself. While the technical aspects are simple, your dedication to personal growth and openness to transformation are what will make this journey truly powerful.

  • How are the coaching sessions conducted?

    Sessions are primarily held via Zoom or Google Meet, requiring a stable internet connection for optimal interaction. For clients based in Paris, I also offer face-to-face sessions, particularly during the initial phase of our coaching relationship. Prior to our first session, you'll receive a calendar invitation with all necessary connection details and guidelines to ensure a smooth coaching experience.

  • How long are the coaching sessions?

    Each coaching session is 50 minutes in duration, allowing time for focused discussion and meaningful progress.

  • How long is the duration for the program ?

    The Lost to Found Program is typically structured as a 3-month transformative journey, but I believe in personalizing the experience to match your unique needs and pace. For one-on-one coaching relationships, we can create a timeline that best serves your goals, whether that's a few months or an ongoing partnership.

  • How do we track progress throughout the program?

    Your transformation journey is unique, and we'll measure progress in ways meaningful to you. We regularly review your goals and adjust our approach to ensure you're moving forward in alignment with your aspirations.

  • What’s the frequency of our meetings ?

    Sessions are typically scheduled every two weeks, allowing time for integration and implementation of insights between meetings. This rhythm has proven optimal for maintaining momentum while giving you space to process and practice new approaches. However, we can adjust this schedule based on your specific circumstances and goals.

  • Are there assignments between coaching sessions?

    Yes. The Lost to Found program includes specific assessments to enhance your self-discovery journey. For individual coaching clients, optional assessments are available to deepen insights and track progress.

  • What languages do you offer coaching in?

    I provide coaching in three languages: English, French, and Indonesian. While many of my international clients prefer English, you're welcome to choose the language you're most comfortable with. This linguistic flexibility allows for deeper, more authentic conversations during our sessions.

  • Where are you based and what are your working hours?

    I am based in Paris, France, and operate on Paris time (CET/CEST). I offer flexible scheduling to accommodate clients from different time zones, ensuring we find a time that works well for both of us.

  • What happens after the 3-month program ends?

    After completing the initial program, clients have the option to continue their coaching journey with additional sessions to support their ongoing development and new projects.

  • Is there a group component to the program?

    Yes! (Beta) We host monthly 30-45 minute group calls where clients can connect, share experiences, and ask questions in a supportive community setting.

  • What happens if we experience technical difficulties during a session?

    While we strive for smooth connections, technical issues can occasionally occur. Time lost due to technical difficulties is counted as part of the session time, so I recommend testing your internet connection before we begin. If major technical issues prevent us from having a productive session, we'll discuss the best way to proceed.

PAYMENT & CANCELLATION POLICY

  • What are your program fees and payment options?

    I believe in making transformative coaching accessible globally while delivering exceptional value. My pricing is location-based to ensure fair accessibility across different regions.

    For the most accurate and up-to-date pricing information specific to your location, I encourage you to check the Services & Pricing page directly.

  • What payment methods and currencies do you accept?

    I accept payments in USD, Euro, and Indonesian Rupiah (IDR) through PayPal, BANK transfer or Cash for your convenience. Stripe coming soon. 

  • Cancellation Policy for Lost to Found Program (12-Week Program)

    Program Cancellation: Full refund if canceled within 48 hours of purchase. 75% refund if canceled before the start of week 2. 50% refund if canceled before the start of week 4. No refund after week 4 of the program. All cancellation requests must be submitted in writing via email.

    Session Rescheduling: Individual sessions within the program can be rescheduled with minimum 24-hour notice. Maximum of 2 reschedules per program. Missed sessions without notice will be forfeited.

  • Cancellation Policy for One-on-One Sessions

    Individual Session Cancellation: Full refund if canceled with 48-hour notice. 50% refund if canceled with 24-hour notice. No refund for cancellations with less than 24-hour notice. No-shows will be charged in full.

    Session Rescheduling: Free rescheduling with 24-hour notice. One-time rescheduling per booking. Subject to availability.

  • General Terms

    Cancellation requests must be sent to glowingthroughmidlife@gmail.com. Refunds will be processed within 5-7 business days. Force majeure circumstances will be evaluated on a case-by-case basis. Medical emergencies with documentation may qualify for special consideration.

COACHING SUPPORT & ACCESSIBILITY

  • How do you ensure client confidentiality and privacy?

    Your trust is paramount to our work together. I maintain strict confidentiality for all client interactions and information shared during our sessions. Our coaching relationship operates under a formal confidentiality agreement that protects your privacy and personal information. All session content, personal details, and communications remain strictly confidential unless required otherwise by law.

  • How accessible are you between sessions?

    Please know that I am here to support you. I am available during business hours, 09:00 AM to 5 PM, Monday through Friday. You may call or email me between your scheduled calls if you need a sounding board, have a concern, or can't wait to share a success. I ask that you keep your calls to 5-10 minutes in duration.

CREDENTIALS & EXPERTISE

  • What makes my approach unique ?

    My coaching journey is deeply enriched by a multicultural perspective gained from living across three continents, allowing me to offer coaching in Indonesian, English, and French. Having personally navigated midlife transitions while balancing family and career, I bring both empathy and lived experience to our sessions. My approach uniquely blends Eastern wisdom with Western coaching methodologies, creating a holistic framework specifically designed for women's midlife empowerment. This combination of cultural fluency, personal experience, and integrated methodology allows me to guide you through your transformation with authentic understanding and proven strategies.

  • What values or beliefs drive your work?

    At the heart of my coaching practice lies a deep commitment to open-mindedness, embracing the unique perspectives each client brings. I believe in the power of authenticity – helping you reconnect with your true self – while maintaining transparent communication throughout our journey together. My role is to create a supportive space where you can tap into your own inner wisdom and discover solutions that truly resonate with you. Understanding the delicate balance of life's priorities, I honor your family-first values while nurturing a positive mindset that focuses on growth and endless possibilities.

  • What are your credentials?

    My academic foundation includes a BA in Communication Arts and an MBA in Luxury Brand Management, providing me with strong fundamentals in effective communication and business excellence. I am currently pursuing my coaching certification through the Institute for Life Coach Training (ILCT) and working towards my Associate Certified Coach (ACC) accreditation from the International Coaching Federation (ICF). This combination of formal education and professional coaching credentials reflects my commitment to providing high-quality, ethical coaching services while continuing to grow and develop my expertise.

COMMON CONCERNS 

  • I don't have the budget, this program is too expensive.

    I totally get it if you're feeling hesitant about the investment in the program. It's natural to want to make sure you're putting your hard-earned cash in the right place. Think of it this way: joining this program isn't just a cost; it's an investment in yourself and your future. It's like planting a seed that will grow into a flourishing garden of personal growth, self-discovery, and success. So, while it may seem like a big chunk of change now, the returns you'll get in terms of personal development, confidence, and achieving your goals will be priceless. It's all about betting on yourself and knowing that you're worth every penny spent on your own growth and happiness.

  • I don't have time.

    It's common to feel overwhelmed by the demands of daily life, leaving little room for additional commitments like coaching. Time is a precious resource, and it's essential to prioritize tasks that are urgent and important. However, it's also crucial to recognize the value of investing time in yourself and your personal growth. Coaching can provide you with the tools and support needed to navigate challenges more effectively, set meaningful goals, and ultimately lead a more fulfilling life.

  • It's not my priority at the moment.

    At times, we find ourselves juggling numerous responsibilities and commitments, making it challenging to prioritize every aspect of our lives. If you're feeling unsure about diving into coaching because it's not your top priority at the moment, that's completely understandable. Life is dynamic, and priorities can shift as we navigate different seasons. However, it's essential to recognize the value of investing in your personal growth and well-being. By taking the time to explore coaching, you're giving yourself the opportunity to gain clarity, set meaningful goals, and create a path towards a more fulfilling life. In any case, I would be here when the time is right for you.

  • I've done coaching and it didn't do anything.

    If past coaching experiences left you feeling unsatisfied, it's natural to be hesitant about trying again. Remember, not all coaching is the same, and results can vary. Personal growth is a journey with ups and downs. By approaching coaching with an open mind, you may discover new insights and opportunities for growth. Each coaching experience is unique, and giving it another chance could lead to transformative results.

  • I don't believe in this program

    If you're feeling unsure about this program, it's normal to have doubts. Trust is crucial in coaching, and skepticism is a natural reaction to new things. However, staying open-minded and considering the program's potential benefits is key. By approaching it with curiosity and a willingness to engage, you might discover valuable insights and opportunities for growth.

VISION & IMPACT

  • How do you envision making a positive impact through your work?

    Every woman who reclaims her spark in midlife becomes a beacon of possibility. I'm here to show you that this chapter of life isn't about fading into the background – it's about stepping into your power, owning your story, and creating the impact you were meant to make. When you thrive, you light the way for others.